Front Office Supervisor - Ras Al-Khaimah - Ras Al Khaimah - United Arab Emirates - AccorHotel

    AccorHotel
    AccorHotel Ras Al-Khaimah - Ras Al Khaimah - United Arab Emirates

    1 day ago

    Description

    Company Description

    "Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

    Job Description

    We are seeking a professional and customer-focused Front Office Supervisor to join our team. As a key member of our Front Office Leadership Team, you will ensure smooth operations and the highest level of guest satisfaction in our dynamic hospitality environment.

    • Oversee daily front office operations, including check-ins, check-outs, and guest inquiries
    • Ensure exceptional guest experiences by implementing and maintaining high service standards
    • Coordinate with other departments to address guest needs and resolve issues promptly
    • Manage and train front office staff, identifying areas for improvement and implementing action plans
    • Monitor and optimize front office performance metrics and guest satisfaction scores
    • Handle VIP guests and special requests with utmost care and attention to detail
    • Manage room allocations and group arrivals to ensure smooth check-in processes
    • Oversee the preparation and distribution of daily reports and guest information
    • Implement and maintain standard operating procedures for the front office
    • Assist in budgeting and financial management, including upselling initiatives
    • Ensure compliance with safety and security protocols
    • Participate in emergency response and first aid situations as needed

    Qualifications

    • Minimum of 2 years' experience in a supervisory position, preferably in the hospitality industry
    • Bachelor's degree or diploma in Hospitality Management is preferred
    • Excellent verbal and written communication skills in English; additional languages are a plus
    • Strong interpersonal and leadership skills with the ability to motivate and develop team members
    • Proficiency in front office systems, such as Opera Cloud, and Microsoft Office suite
    • Solid knowledge of front office procedures and hospitality best practices
    • Exceptional organizational and time management skills
    • Ability to work efficiently in a fast-paced, high-pressure environment
    • Strong problem-solving skills and attention to detail
    • Customer-focused mindset with a commitment to delivering exceptional guest experiences
    • Flexibility to work various shifts, including weekends and holidays
    • Demonstrated ability to make quick, sound decisions in challenging situations
    • Familiarity with local culture and customs in Phnom Penh, Cambodia is a plus

  • Front Office Supervisor

    2 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are seeking an experienced and dynamic Front Office Supervisor to join our team in Ras Al-Khaimah. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while leading and inspiring our front office team. · ...

  • Front Office Supervisor

    2 weeks ago

    Only for registered members Ras Al Khaimah Full time

    We are seeking an experienced and dynamic Front Office Supervisor to join our team in Ras Al-Khaimah, United Arab Emirates. · Oversee daily front office operations · Lead and train front office staff · ...

  • Front Office Supervisor

    2 days ago

    Only for registered members Ras Al Khaimah Full time

    We are seeking a professional and customer-focused Front Office Supervisor to join our team. · The ideal candidate will oversee daily front office operations and ensure exceptional guest experiences by implementing high service standards. · The successful candidate should have ex ...

  • Front Office Supervisor

    1 day ago

    AccorHotel Dibba Al-Fujairah - Fujairah - United Arab Emirates

    We are seeking an experienced and dynamic Front Office Supervisor to join our team in Fairmont Fujairah Beach Resort, United Arab Emirates. · High school diploma required; Bachelor's degree in Hospitality Management or related field preferred · Minimum of 3 years of supervisory e ...

  • Front Office Supervisor

    1 day ago

    Only for registered members Dibba Al Fujairah, Fujairah Emirate

    We are seeking an experienced and dynamic Front Office Supervisor to join our team in Fairmont Fujairah Beach Resort. As the face of our hotel, you will play a crucial role in ensuring exceptional guest experiences while leading and inspiring our front office team. · We are looki ...

  • Floor Supervisor Team Manager

    3 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are seeking a dedicated Team Manager for the Floor Supervisors team. In this role, you will manage and oversee the Floor Supervisors, working closely with the Shift Managers to optimize work processes. · ...

  • Bell Attendant

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The bell attendant provides personal service to guests by greeting them warmly upon arrival escorting them to their rooms handling luggage storing items safely delivering messages assisting with room changes coordinating with front office ensuring uncompromising cleanliness maint ...

  • Floor Supervisor Team Manager

    1 week ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    We are seeking a dedicated Team Manager for the Floor Supervisors team. In this role, you will manage and oversee the Floor Supervisors working closely with the Shift Managers to optimize work processes. · Provide coaching and mentoring to staff. · Manage and support staff in lin ...

  • Tellers

    3 weeks ago

    Only for registered members Ras Al Khaimah

    This is a teller role that provides excellent customer service. The teller will handle cash transactions, resolve customer complaints, and maintain cleanliness of the counter. · ...

  • Guest Service Officer

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. · ...

  • Security Supervisor

    4 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward. · We are looking for a Security Supervisor / Loss Prevention Supervisor to protect and safeguard all hotel guests, employees, their belongings and all hotel ...

  • Passenger Service Agent

    2 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    Manage the Terminal and Airside Operations and Information Desk of the Airport to provide seamless customer experience. · ...

  • Security Shift Supervisor

    3 days ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The Security Shift Supervisor is responsible for overseeing and coordinating the activities of security personnel to ensure a safe and secure environment. · Shift work on schedule - day and night shifts lasting 12 hours; · Organizes, supervises and supports the activities of CCTV ...

  • Production Shift Supervisor

    2 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    Guardian Glass seeks Production Shift Supervisor at Float Glass Facility in Ras Al Khaimah. Develop team into high-performing unit while advancing vision and culture. · ...

  • Public Relation Officer(PRO)-UAE National

    3 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    Job summary · This position is responsible for coordinating and liaising between the company and Government organisations / authorities. · Obtain new employment visas / work permits for all expatriate employees. · Monitor and renew employee residence permits. · ...

  • Training Manager

    1 day ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    We are seeking a dynamic and strategic Training Manager responsible for overseeing and managing the training and development of product. Managing and developing training staff, implementing, and maintaining training processes and procedures. Collaborating with other departments t ...

  • Guest Service Officer

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    To provide excellent service to guests and ensure a positive experience during their stay. · ...

  • Training Manager

    1 week ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are seeking a dynamic and strategic Training Manager responsible for overseeing and managing the training and development of product. · ...

  • Guest Experience Coordinator

    4 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    Job Description · We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. · As a Guest Experience Coordinat ...

  • Housekeeping Supervisor

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    As Housekeeping Floor Supervisor will perform tasks to the highest standards such as allocate work duties to team members and manage stock control. · ...

Jobs
>
Front office supervisor
>
Jobs for Front office supervisor in Ras Al Khaimah City