Officer - Quality & Compliance - Dubai, United Arab Emirates - General Civil Aviation Authority

    General Civil Aviation Authority
    General Civil Aviation Authority Dubai, United Arab Emirates

    1 week ago

    Description
    Description

    Quality & Compliance

    • Provide support in the development of Quality policies and procedures and ensure that all processes in place are in line with the approved policies and procedures.
    • Ascertain the extent of compliance with established policies, plans and procedures.  Investigate and recommend action to be taken where there are weaknesses in Quality system control.
    • Report observations and findings to the line manager in order to enhance the value of the Quality Assurance process through continuous improvement and corrective actions.
    • Support in providing recommendations for increasing the operating effectiveness of specific procedures.


    Self and External Assessment

    • Coordinate and review surveillance/assessment audit reports. Assess gaps and weaknesses in integrated management system and develop countermeasures identifying continuous improvement projects through internal/external audit triggers. 
    • Review assessment reports to ensure that the relevant action plans are undertaken by process owners.  Monitor and report on progress to ensure that gaps are closed.


    System Compliance

    • Implement and administer a compliance management system to support the organisation towards the desired continuous improvement.


    Quality Assurance Methods and Techniques

    • Establish techniques within the available methodology and develop these techniques to suit our culture and requirement on an on-going basis.
    • Support the Continuous Improvement activity with the 7 basic Quality Tools and a range of moderately advanced tools.


    Policies, Procedures and Manuals

    • Conduct quality assurance reviews of relevant manuals to ensure that all the required information is captured for external and internal users.


    Analysis and Monitoring

    • Perform data analyses, identify improvement opportunities by identifying barriers and root causes of issues and service with view to enhancing the overall assurance performance.
    • Monitor the enhancements of post implementation actions proposed within the quality assurance process.
    • Identify and recommend procedures and workflow improvements.


    Quality Assurance Standards

    • Ensure that all internal standards are in line with local and international quality and excellence standards.
    • Research best practices to impact quality assurance initiatives and utilisation standards.
    • Update job knowledge by studying trends and developments in quality assurance, participating in educational opportunities, reading professional publications, and participating in professional organisations.
    • Provide effective communication regarding issues, objectives, initiatives, and performance of quality assurance process.


    Reporting

    • Ensure that all functional reports are prepared timely and accurately and meet GCAA requirements and quality standards.


    Health, Safety and Environment within GCAA 

    • Ensure compliance with all relevant health, safety, quality and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude as per IMS available standards


    Other Tasks/ Accountability 

    • Perform additional tasks relevant to the role / area of expertise as requested by the management to be able to achieve the objectives/commitments.

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