Delivery Lead - Dubai, United Arab Emirates - Ezra
3 weeks ago
Description
We are seeking a highly skilled and motivated Delivery Lead to join our team.This person will be responsible for overseeing and optimizing the delivery and implementation processes within our organization, from Commercial to Operational handover.
This role requires a strong combination of operational excellence, project management skills, IT competence (development, integration, QA) and the ability to collaborate across various functional areas within the business to ensure successful execution.
Key Responsibilities:
- Primary "link" / business project management interface between Commercial (Sales) and Tech, primarily with the Technical Project Director, and functional teams inbetween.
- Business Process Engineering / Re-Engineering in collaboration with Operations.
- Delivery Execution, Signoff & Post-Implementation handover to Operations.
- Engaging & coordinating key delivery stakeholders internal & external.
- Endtoend project management custodian, driving enhanced delivery efficiencies.
- Accountable for the business process & procedure documentation library, focusing on:
- Standardization
- Efficiency improvement
- Change Control/Chronology log management
- Successful 'on time' deployment/launch per project plan.
- Postimplementation support for 30 days.
Qualifications:
- Bachelor's degree in business, operations management, IT or a related field.
- Proven experience in delivery & implementation management, project management, or a related role.
- Background in IT, engineering, or similar.
- Excellent communication and interpersonal skills.
- Analytical mindset with a focus on continuous improvement.
- Familiarity with industry best practices and trends in project delivery and implementation.
About Ezra
Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers.
Our flagship products are Advance Credit Service (ACS), Nano and BNPL.
- ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.
- Nano is a micro cash advance offered to mobile wallet users on demand.
- BNPL facilitates payment instalments for products and services
As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.
But it doesn't end there.
We're exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.
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