Groups Conference Events Executive - Dubai, United Arab Emirates - Hilton

Description

• Responsible for planning andmanaging all events
• Receive and convertincoming enquiries to achieve targets and maximizerevenue
• Seek opportunities to increase salesand conversions within the Team
• Manage anevents schedule to maximise yield
• Focus on aconsistently executed up-selling approach
• Beaware of trends and propose ideas to build the range and quality ofCatering & Events, consistently wowing our guests withcreative and innovative ideas
• Build strongrelationships with customers and to fully understand theirneeds
• Arrange and carry out Hotel showrounds
• Ensure the complete administration andexecution of all planned events to full satisfaction ofclient
• Maintain exceptional levels of guestservice
• Ensure compliance of brandstandards
• Evaluate guest satisfaction levelswith a focus on continuousimprovement
• Participate in hotel promotionalactivities
  
  

What are we lookingfor?

A Groups, Conference& Events Executive serving Waldorf Astoria brand hotels isalways working on behalf of our Guests and working with other TeamMembers. To successfully fill this role, you should maintain theattitude, behaviors, skills, and values that follow:

• Strong knowledge of the hospitalityindustry in Dubai
• Previous experience inConference & Events with experience in the sales sector ofthe luxury market
• Good organizational andadministration skills
• Positive attitude andgood communication skills
• Commitment todelivering a high level of customerservice
• Confident telephonemanner
• High level of ITskills
• Excellent groomingstandards
  
  

Itwould be advantageous in this position for you to demonstrate thefollowing capabilities and distinctions:

• Knowledge of the hotel propertymanagement systems
• Luxury hospitalityexperience in a similar role
• Qualification,degree, or certification in a relevantfield
• Proficiency in Arabic would be anadvantage