Front Office Supervisor - Dubai, United Arab Emirates - Novotel

Description

• Be aware of room status and alsowith the competitor's status.
• Checkcredit limit report and discrepancy report and to conduct follow upand necessary action accordingly.
• Check themanagement of "noshow".
• Ensure that there are amplestocks of all items needed and initiate requisition for suppliesrunning low.
• Attends to VIParrival.
• Develops high quality relationshipswith guests, from the moment they arrive and throughout their stay,in order to foster loyalty
• Be aware about localrequirements (follow up and be responsible for the DTCM and Policerequirements).
• Conducts and attend departmentalmeetings and trainingprograms

Qualifications

• Servicefocused personality is essential; experience is anasset
• Prior experience working with Opera or arelated system
• Fluency in English; additionallanguages are a plus