After Sales - dubai - Chanel

    Chanel
    Chanel dubai

    12 hours ago

    Description
    Impact You Can Create at Chanel

    In this essential Métier role, you will be at the forefront of Chanel's unwavering commitment to product excellence and client satisfaction. By providing expert hands-on assessment and repair of CHANEL Fashion products, you will directly influence the quality and longevity of our creations—ensuring they meet the highest standards expected by our clients. Your meticulous attention to detail and technical expertise will enhance the client experience, uphold Chanel's reputation for craftsmanship, and support our boutiques and aftersales teams in delivering service par excellence. You will also contribute to the knowledge and skill development of our internal teams, further elevating standards across the region.

    Missions
    • Deliver expert technical support by independently assessing, prioritizing, and repairing incoming Fashion products, both from aftersales channels and internal stock.
    • Collaborate closely with boutique partners to fully understand client needs, ensuring each repair supports a positive Chanel experience.
    • Conduct inspections to determine authenticity, quality, and reparability of merchandise, following Chanel's rigorous standards.
    • Manage repair workflow and scheduling, taking into account workload, lead times, warranty, and client status.
    • Execute systematic repair processes using tools such as CASS/AX, and maintain thorough administrative records.
    • Support quality management by assisting with recalls, vendor returns, and escalation of recurring product issues.
    • Participate in and facilitate training to continuously enhance technical and Métier-specific expertise, both for yourself and your colleagues.
    • Maintain clear, regular communication with internal and external partners to provide timely updates and ensure seamless repair operations.
    You Are Energized By
    • The satisfaction of restoring beautiful Chanel creations to their original glory, knowing that your craftsmanship brings joy to clients.
    • Solving technical challenges and making sound, independent decisions that prioritize quality and client needs.
    • Sharing your knowledge and expertise with others, helping to build a stronger, more skilled team.
    • The dynamic nature of repair work—where every day brings new products, challenges, and learning opportunities.
    • Working as a valued member of a collaborative, passionate team dedicated to excellence and service.
    • Contributing to the legacy and reputation of the House by embodying Chanel's standards of care, precision, and authenticity.
    What You Will Bring
    • 1–3 years of hands-on experience in a repair, technical, or similar field; experience in fashion or luxury is an advantage.
    • A technical or design background, with a strong foundation in the principles of repair and maintenance.
    • Exceptional technical and operational skills, with the ability to organize, prioritize, and execute repairs independently.
    • Strong verbal and written communication skills, with a proven ability to build relationships and work collaboratively.
    • A proactive, resourceful attitude—demonstrating urgency, self-reliance, and a passion for delivering superior customer service.
    • A high level of attention to detail, discretion, and a commitment to upholding Chanel's standards.
    • Analytical and problem-solving abilities, with the confidence to resolve issues independently and the judgment to escalate collaboratively when needed.
    • A dedication to continuous learning, craftsmanship, and the pursuit of excellence.
    #J-18808-Ljbffr

  • After Sales

    2 weeks ago

    Only for registered members Dubai

    This essential M tier role is at the forefront of Chanel s commitment to product excellence and client satisfaction. · ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai, Dubai

    +The After Sales Support –team lead manages the juniors & seniors after-sales support team that are dedicated for ADNIC portfolio . · ...

  • After Sales Engineer

    3 weeks ago

    Only for registered members Dubai

    Provide expert technical support to resolve complex vehicle issues ensuring customer satisfaction and minimizing downtime. · ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai

    Plan the activity of the team related to policy creation functions and allocates tasks to his team members. · Motivates his team by providing clear targets and directives. · ...

  • After Sales Service Specialist

    1 week ago

    Only for registered members Dubai

    We are looking for suitable candidate for After Sales & Service activities, · the position requires to manage existing customers, drive service contract renewals, sell spare parts, · and support customer to increase satisfaction across our installed base.Minimum 2 years of experi ...

  • After Sales Service Specialist

    1 week ago

    Only for registered members Dubai

    Manage annual maintenance contracts, renew service proposals, coordinate with internal teams to resolve customer issues efficiently, handle complaints timely. · ...

  • After Sales Service Specialist

    1 week ago

    Only for registered members Dubai, Dubai

    Our client is seeking a proactive and customer-focused After Sales & Service Contracts Executive to manage service contracts, spare parts sales, and customer support activities. · ...

  • Technical After-Sales Agent

    1 month ago

    Only for registered members Dubai

    We are looking for a customer-focused service-driven Technical After-Sales Agent to join our team. · ...

  • After Sales

    2 weeks ago

    Only for registered members Dubai

    In this essential Métier role, you will be at the forefront of Chanel's unwavering commitment to product excellence and client satisfaction. · ...

  • Head of Technical After-Sales – Foodservice

    2 weeks ago

    Only for registered members Dubai, Dubai

    M.R.S. Packaging Ltd is seeking an experienced Head of Technical After-Sales to build and lead our service function for commercial kitchen and concession equipment. · ...

  • After Sales

    2 weeks ago

    Only for registered members Dubai Full time

    In this essential Métier role at Chanel, you will provide expert hands-on assessment and repair of CHANEL Fashion products to ensure they meet the highest standards. Your meticulous attention to detail and technical expertise will enhance the client experience. · ...

  • After Sales

    2 weeks ago

    Only for registered members Dubai

    This essential Métier role at Chanel involves providing expert hands-on assessment and repair of CHANEL Fashion products to ensure they meet the highest standards expected by clients. · Deliver expert technical support by independently assessing, prioritizing, and repairing incom ...

  • After Sales Engineer

    2 weeks ago

    Only for registered members Dubai

    Kuhnezug AG Middle East LLC is seeking a skilled After Sales Engineer to join our team. · ...

  • After Sales Specialist

    1 day ago

    Only for registered members Dubai

    We are looking for a dynamic and proactive After Sales Specialist. In this role you will play a crucial role in ensuring customer satisfaction by providing exceptional after-sales support. · ...

  • After Sales Manager

    1 week ago

    Only for registered members Dubai Full time

    The After Sales Manager – Motorcycle is responsible for leading and managing all after-sales operations including Service Warranty Insurance and Parts This role ensures smooth operational performance customer satisfaction and profitability across the motorcycle division The posit ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai

    The Team Lead After Sales Support manages the juniors & seniors after-sales support team. · ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai

    The After Sales Support team lead manages the juniors & seniors after-sales support team that are dedicated for ADNIC portfolio . He will be responsible for all tasks, staff, and Service Level Agreements related to the mentioned team. · He will report to the Assistant Manager an ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai Full time

    The After Sales Support team lead manages the juniors & seniors after-sales support team that are dedicated for ADNIC portfolio . He will be responsible for all tasks, staff, and Service Level Agreements related to the mentioned team. · Plan the activity of the team related to po ...

  • After Sales Support

    1 month ago

    Only for registered members Dubai

    After Sales Support – Policy Administrator oversees complex tasks such as managing data entry analyzing information processing card printing to ensure client quality standards are consistently met in accuracy and turnaround time.Coordinates addition of new members into client sch ...

  • Fiber Laser Cutting Machine After Sales Service Engineer At UAE

    1 month ago

    Only for registered members Dubai, Sharjah

    We are hiring for our company outside India, · Dubai · Looking for after-sales service engineer for fiber laser cutting machine, · pipe laser cutting, · tube laser cutting machine.Experienced After-Sales Service Engineer with strong skills in fiber, pipe and tube laser cutting ma ...

  • After Sales Service Specialist

    1 week ago

    Only for registered members Dubai

    We are looking for suitable candidate for After Sales & Service activitiesThe role combines customer management, aftermarket sales and proactive outbound activity. We require the ability to manage existing customers drive service contract renewals sell spare parts and support cus ...

Jobs
>
Sales
>
Jobs for Sales in Dubai