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- Working with stakeholders andcross-teams in analysing instructional design requests to determinetechnical resource requirements and projectneeds
- Creating relevant, engaging, accurateinstructional, assessment, and supporting content based onblueprints, JTA surveys, item writing panels, SME guidance, andindustry best practices
- Act as internalSubject-Matter Expert (SME) for Linux and data centre products,verifying items and instructionaccuracy
- Determine exam delivery platformspecifications required per exam
- Working withtechnical vendors and internal teams to manage porting andtransferring of content and user data in various internal andvendor-based systems, including GitHub repositories andJIRA