Account Manager GCC - dubai - Caterpillar

    Caterpillar
    Caterpillar dubai

    2 days ago

    Description

    Career Area:
    Sales


    Job Description:
    Your Work Shapes the World at Caterpillar Inc.

    When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other.

    We are the makers problem solvers and future world builders who are creating stronger more sustainable communities.

    We dontjust talk about progress and innovation here we make it happen with our customers where we work and live.

    Together we are building a better world so we can all enjoy living in it.

    At Caterpillar were committed to our customers who build a better more sustainable world with our products services and solutions.

    We understand and show the value of why they should choose us. Were exploring new ideas and opportunities innovating to discover the breakthroughs necessary for tomorrows growth. Through it all we areone team creating and delivering world-class products services and solutions superior to the competition. Learn more about theCaterpillar Experience.
    About Customer Solutions Growth Regions Division

    This team alongside dealers engages closely with customers to create customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available todayacross products and services digital and technology rental and used and financing.

    The division is regionally focused on Africa the Middle East Eurasia Asia (excluding Japan) and Latin America (LATAM) and organized into three functional areas: Customer Facing Customer Solutions and Business Enablers.

    This role is part of the Customer Facing team the engine of our businessdriving growth by delivering tailored territory-specific solutions that solve customer pain points accelerate decision-making and enable profitable sales execution.

    Role Definition
    Oversees and coordinates all sales and various solution programs for a significant client or specific client group. (taken from WD job description) No action required
    What You Will Do

    Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.

    Consult with dealers and internal business partners on the subject of sales and service support of product to corporate account customers.

    Designing processes for informing customer of rates shipping date anticipated delays and any additional information needed by the customer.

    Working directly with customers to collect information sell additional products and services to current customers and ensure customers needs are met.

    What You Have
    Construction Industry Background
    Minimum 57 years in the construction sector with strong customer relationship management experience.
    Customer Focus & Relationship Management
    Build and maintain strong trust-based relationships with key accounts.
    Act as the primary point of contact for strategic customers ensuring satisfaction and loyalty.
    Understand customer pain points and proactively provide solutions.
    Sales & Business Development
    Develop and execute account-specific sales strategies to achieve revenue targets.
    Negotiate and close high-value deals with contractors project owners and procurement teams.
    Identify growth opportunities within existing accounts and new projects.
    Solution Selling
    Promote both machines and aftermarket services (parts maintenance CVAs rebuild programs).
    Present integrated solutions that reduce total cost of ownership for customers.
    Leverage case studies and success stories to demonstrate value.
    Problem Solving
    Address customer challenges promptly and effectively.
    Collaborate with internal teams (service product support) to resolve technical and operational issues.
    Provide feedback to improve product and service offerings.
    Market & Product Knowledge
    Understand heavy equipment categories applications and competitive landscape.
    Stay updated on technology solutions (grade control telematics) and service programs.
    Monitor competitor activities especially Chinese brands (SDLG LiuGong) and develop counterstrategies.
    Machine Aftermarket and Services Sales Expertise
    Strong commercial skills in selling heavy equipment and machinery.
    Ability to develop sales strategies negotiate and close deals.
    Experience with dealer/distributor networks and direct sales.
    Exposure to parts maintenance and service offerings to support full lifecycle sales.
    Core Competencies
    Fluent in English and Arabic (essential for GCC client engagement).
    Negotiation & Influencing high-value deals.
    Strategic Account Management and revenue growth planning.
    CRM & Data Analysis for forecasting and performance tracking.
    Cultural Adaptability for relationship-driven GCC markets.
    Skills Descriptors

    Decision Making and Critical Thinking:

    Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.


    Effective Communications:

    Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.


    Negotiating:

    Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.


    Account Management:
    Knowledge of account management; ability to manage day-to-day activities providing services and support to existing clients.

    Additional Information:
    To be reviewed

    Must be able to travel 60% - 70% of the time (GCC specific)
    About Caterpillar
    Caterpillar Inc.

    is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives.

    For 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future.

    Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

    Caterpillar does business on every continent principally operating through three primary segments Construction Industries Resource Industries and Energy & Transportation and providing financing and related services through our Financial Products segment.

    Posting Dates
    December December
    Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
    Not ready to apply Join our Talent Community.
    Required Experience
    Manager
    #J-18808-Ljbffr
  • Work in company

    Regional Manager – GCC

    Only for registered members

    We are seeking a Regional Manager to drive profitable growth, protect brand equity, · and deepen channel penetration across the GCC. · The successful candidate will operate with authority, · precision, · and speed. ...

    Dubai

    2 months ago

  • Work in company

    Sales Manager – GCC

    Only for registered members

    The Sales Manager – GCC will develop and execute a channel/partner strategy for the GCC & Middle East region (excluding Turkey) covering distributors, system integrators, end-user labs, imaging facilities, pre-clinical research organisations, biopharma sites. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Retail Manager – GCC

    Only for registered members

    Lead TCL's retail air conditioner business across GCC markets, focusing on UAE market growth. · ...

    Dubai

    1 month ago

  • Work in company

    General Manager, GCC

    Only for registered members

    · ...

    Dubai, Dubai, United Arab Emirates

    3 weeks ago

  • Work in company Remote job

    Account Manager GCC

    Only for registered members

    We are seeking an Account Manager for GCC to manage and grow our existing customer base in one of our most dynamic markets. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    General Manager, GCC

    Only for registered members

    About Wheely · Wheely is a high-end ride-hailing service redefining premium transportation across major cities in Europe and the Middle East. We combine technology with the art of five-star chauffeuring to deliver a consistently exceptional experience. · As a profitable, fast-gro ...

    Dubai, Dubai, United Arab Emirates

    3 days ago

  • Work in company

    Senior Sales Manager – GCC

    Only for registered members

    +We are seeking a seasoned Dubai-based Sales Professional to grow our home textiles and hospitality textiles business across the GCC. · ++Drive sales growth across the GCC for: · Home textiles (bed linen, sheets, comforters, fashion bedding) · Hospitality textiles (hotel bedding, ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Accounts Receivable Manager GCC

    Only for registered members

    Manage end-to-end Accounts Receivable operations for GCC entities oversee customer billing invoicing collections and cash application ensure timely collection of receivables and reduce DSO monitor and manage credit limits and customer credit risk handle customer reconciliations d ...

    Dubai

    1 month ago

  • Work in company

    Senior Finance Manager- GCC

    Only for registered members

    This is a hybrid position supporting clients facing organization to provide financial business support. · The business requires in-depth revenue and volume analysis that includes Volume trend and product mix analysis (International vs. Domestic) · Production of key business drive ...

    Dubai

    1 month ago

  • Work in company

    GCC Business Development Manager

    Only for registered members

    We are seeking a Business Development Manager to develop our activities in the GCC region. · ...

    Dubai

    1 month ago

  • Work in company

    Sales Manager, Protective Coatings – GCC

    Only for registered members

    We are looking for a technically strong Sales Manager to lead our protective coatings business across the GCC region. · This role requires deep familiarity with corrosion protection systems, · coating specifications,surface preparation standards,and multi-stakeholder industrial p ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Logistics Business Support Manager GCC

    Only for registered members

    This role will be initiating, leading and driving Logistics Operations & continuous improvement projects aimed at improving service, · reducing logistics costs and reducing inventory in the region. He/she is acting as the single point of contact for all Logistics related topics f ...

    Dubai, Dubai

    1 month ago

  • Work in company

    GCC Business Manager

    Only for registered members

    ENDENA Consulting is part of the ENDENA Group, a French engineering and consultinggroup that includes two established companies: Terao (specialized in energy efficiencyand green building) and Atixis (focused on construction project management andtechnical consulting). · ENDENA Co ...

    Dubai

    3 days ago

  • Work in company

    UAE and GCC Tax Manager, Vice President

    Only for registered members

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Finance Team. · ...

    Dubai, Dubai

    1 month ago

  • Work in company Remote job

    General Manager, GCC

    Only for registered members

    About Wheely · Wheely is a high-end ride-hailing service redefining premium transportation across major cities in Europe and the Middle East. We combine technology with the art of five-star chauffeuring to deliver a consistently exceptional experience. · As a profitable, fast-gro ...

    Dubai

    3 days ago

  • Work in company Remote job

    General Manager, GCC

    Only for registered members

    As the General Manager for the GCC, you will act as the end-to-end leader of our business in Dubai and beyond, Wheely's fastest-growing market. · ...

    Dubai

    1 month ago

  • Work in company

    General Manager- International Lead Sales- GCC

    Only for registered members

    The position of International Sales Lead involves shaping and executing the international sales strategy for the Dubai markets. It requires strategic leadership, market development, team leadership and performance management. · ...

    Dubai

    1 month ago

  • Work in company

    Admin & Accounts Manager – GCC (UAE & Saudi Arabia)

    Only for registered members

    This is an Admin & Accounts Manager position for Cupid Limited's GCC operations in UAE and Saudi Arabia. · ...

    Dubai, Dubai

    1 month ago

  • Work in company

    Sales Manager – GCC

    Only for registered members

    Sales Manager – GCC & Middle East (Channels / Distribution) · About Us · Revvity is a developer and provider of end-to-end solutions designed to help scientists researchers clinicians solve world's greatest health challenges. We pair enthusiasm industry disruptor with experience ...

    Dubai Full time

    1 month ago

  • Work in company

    Regional Manager – GCC

    Only for registered members

    Clasico Brands International is a fast-scaling FMCG organisation building category-defining brands across Personal Grooming for Men, Oral Care, and Home Care. · We operate with a challenger mindset · strong distribution DNA · ...

    Dubai

    2 months ago

  • Work in company

    GCC Business Manager

    Only for registered members

    Responsibilities: · Develop and lead ENDENA Secondment Services in the GCC region, with a primary focus on the construction and building sector. · Main focuses will be on Building and Real Estate developments in the GCC, including retail, high-end residential, hospitality, indus ...

    Dubai

    13 hours ago

Jobs
>
Dubai