Service Advisor - Dubai, United Arab Emirates - Legend Holding Group

Legend Holding Group
Legend Holding Group
Verified Company
Dubai, United Arab Emirates

1 month ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Are you an experienced service advisor with a passion for supercars? We are seeking a skilled individual to join our team in the UAE, where you'll be responsible for providing expert guidance and support to owners of high performance and luxury vehicles.

If you have the necessary experience and a love for supercars, we want to hear from you.


Responsibilities:


  • Act as the main point of contact for supercar owners requiring maintenance and repairs.
  • Evaluate customer concerns, document service requirements, and communicate clear explanations of recommended services, costs, and timeframes.
  • Efficiently schedule service appointments and coordinate vehicle dropoff and pickup.
  • Collaborate with service technicians and the parts department to ensure timely and effective repairs.
  • Keep customers informed about the status of their vehicles, addressing any delays or issues promptly.
  • Assist customers in prioritizing maintenance and repairs, emphasizing safety concerns when necessary.
  • Offer additional services, parts, or accessories when appropriate and aligned with customer needs.
  • Handle billing and payment processing for services rendered.
  • Maintain meticulous service records and documentation.
  • Stay updated on the latest supercar technologies, service procedures, and industry trends.
  • Uphold the dealership's high standards for customer service and quality.
  • Work in conjunction with the sales team to promote and offer supercar maintenance and service packages to customers.
  • Ensure a clean and organized service area and customer waiting space.
  • Engage in ongoing training and development to enhance your knowledge and skills.
  • Present a professional appearance and demeanour when interacting with customers.
  • Adhere to all applicable regulations and safety standards.

Qualifications:

  • Proven experience as a service advisor, specializing in supercars.
  • Deep knowledge of supercar technologies, maintenance, and repair processes.
  • Outstanding communication and customer service skills.
  • Strong problemsolving and organizational abilities.
  • Proficiency in service management software.
  • High school diploma or equivalent; automotive or technical education is a plus.
  • Familiarity with UAE automotive regulations and standards.
  • Ability to thrive in a fastpaced, customercentric environment.
  • A genuine passion for supercars and a commitment to delivering exceptional service.

Salary:
AED4, AED5,000.00 per month


Experience:

Super Cars: 3 years (required)
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