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- Supports the smooth running of thefront office department, where all aspects of the guest journey andexperience are delivered to the highestlevel
- Works as part of a team that maximizesguest satisfaction and comfort, delivering a positive and timelyresponse to guest enquiries and problemresolution
- Takes responsibility for the dutiesand tasks assigned to the role, ensuring that all work is carriedout in a timely and professionalmanner
- Delivers on departmental plans andobjectives, where hotel initiatives & targets areachieved
- Collaborates with their immediatereport, ensuring that costs and inventory are controlled, thatproductivity and performance levels areattained
- Builds and maintains effective workingrelationships whilst promoting the company culture andvalues.
- Ensures adherence and compliance to alllegislation where due diligence requirements and best practiceactivities are planned, delivered and documented for internal andexternal audit, performing follow-up as required
Front Desk agent - Ras Al-Khaimah, United Arab Emirates - RADISSON HOTEL GROUP
