Call Center Agent - Dubai, United Arab Emirates - Topaz FZE

Description

• Must have good English communication and customer service skills both verbal and written. Arabic speaking is an advantage.
• Proficiency with computers especially with CRM software and strong Typing / Data entry skills.
• Respond to customer questions in a polite and timely manner.
• Should be able to sell for your incentives
• Capture / Resolve customer feedback & complaints and manage as per process.
• Ability to work in a team environment of different nationalities & culture
• Flexible to work in rotational shifts (3AM logout), week offs, breaks and adjust to changing business requirements.
• Ready to join immediately
• Experience: 01 year preferred
• Qualifications: Degree or Diploma in any discipline. Education documents should be UAE attested.
• Salary: AED incentives (Salary inclusive of transport & accommodation)

• Gender: Any Gender
• Nationality: Any Nationality
• Language Skills: Fluent in English (written and spoken) is a must. Arabic & any other language is an added advantage
• Computer Skills: Basic Microsoft Office and typing
• Current Location: Dubai Silicon Oasis, Dubai. Should be available to visit for an interview on call.
• Level: Entry level
• Contract: 3 years. Quitting within contract will lead to penalty
• Visa Status: Visit or Canceled
• Benefits: Company visa, Emirates ID, Insurance and other benefits as per UAE law
• Share your updated contact number and CV

• Dubai: Reliably commute or planning to relocate before starting work (required)