Partner Success Officer - Dubai, United Arab Emirates - EmiraTalent

Description

Partner SuccessOfficer

Dubai

Weare seeking to hire a dynamic and selfmotivated Partner SuccessOfficer to work with our client an Ecommerce company at an excitingstage of exponential growth. You will be responsible for thesuccessful onboarding retention growth and quality of the Partnerson ourplatform.

Responsibilities

• Onboardingnew Partners delivering training and orientation programs for newPartners on theplatform
  
• Reportingon Partners performance and meeting with them on a monthly basis todiscuss theirperformance
  
• MonitoringPartners and providing additional training or incentives whereneeded
  
• Ensuringdeployment of all platform s tools and new features with allPartners and helping to use them in the correctmanner
  
• Provideinput on potential improvements to Operations and Product team bymonitoringKPIs
  
• Solvingday to day issues that may arise with Partners in the delivery ofservices to theenduser
  

Requirements

Backgroundrequired:

• 3years experience in a similar role (Account Management/PartnerOperations etc).
  
• Experiencein an OnlineBased/ ECommerce company is aplus.
  
• Strongcommunication skills Fluently spoken and written Englishrequired.
  
• Stronginterpersonal skills; candidates should be comfortable meetingpartners training them and presenting theirresults.
  
• Strongproblemsolving skills: candidates should be comfortable withdealing with complaints and challenges and finding solutions forourPartners.
  
• Musthave a valid driving license in theUAE.
  

Ifyou are interested in the role mentioned above please contactJennifer Michael on