Call Center Executive - Dubai, United Arab Emirates - GRAND STORES LLC
Description
Looking for an experienced call center executive (Arabic Male) for our service center situated in Dubai Investment Park.The person must have at least 4 years experience in doing the responsibilities as under:
- Receiving the calls of customers and assisting them
- Receiving the customer and take the products from them for servicing support
- Completing necessary documentation in collection of products for servicing from customers
- Coordination with technicians and customers for the products serviced in the service center.
- Sending the products after repair to concerned persons/locations
- Attending to the customers enquiries
- Doing necessary documentation entries in the ERP system.
Job Types:
Full-time, Permanent
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
- Call Center work: 3 years (required)
Language:
- Arabic (required)
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