Customer Service Specialist - Food Retail - Al Jimi - beBee Careers

    beBee Careers
    beBee Careers Al Jimi

    1 month ago

    Accounting / Finance

    Job title: Counter Sales Associate

    Description

    Job Summary

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    We are seeking a skilled and enthusiastic Counter Sales Associate to join our team.

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    Job Description

    The Counter Sales Associate is responsible for selling food items, maintaining counter operations, and ensuring timely order preparation and delivery.

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    • Greet and serve customers, providing exceptional service through product knowledge and adherence to established procedures.
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    • Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes.
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    • Receive daily orders, check items against specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards.
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    • Participate in opening and closing duties in compliance with norms and internal procedures.
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    • Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager.
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    • Receive and process cash payments, including exchanges and money transactions, in accordance with established policies.
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    • Place orders for required products through coordination with relevant stakeholders.
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    • Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers.
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    • Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book.
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    • Ensure a clean environment by implementing hygiene practices such as the 'Clean as you go' policy and regularly sanitizing the counter display.
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    • Complete monthly inventory for all disposable items (consumables).

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