Manager, Learning and Development - Dubai

Job summary

We are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Responsibilities

• Support the Bank's overall vision, strategy and objectives by developing appropriate learning and upskilling initiatives for employees
• Identify organizational capability and behavioral gaps, providing support, guidance and recommendations on appropriate L&D initiatives to Group Heads and Senior Management
• Support and contribute to the design and development of the annual L&D Road Map, driving the delivery through a range of different delivery methods and programs
• Maintain awareness of the Bank's strategic objectives and associated business plans, incorporating changes in operating procedures and regulatory frameworks to ensure learning content is accurate and fit for purpose
• Contribute towards extracting maximum value from the learning budget with a focus on quality, ROI and business impact
• Lead external stakeholder management for program design, delivery and execution to ensure the learning objectives are met
• Through effective L&D partnering with Group Heads and Senior Management devise short, medium and long term strategies to support business capability
• Research and identify external vendors that are capable of designing and delivering L&D programs or initiatives that address targeted capability, skill or behavioral gaps
• Effective utilization of EIF programs, pathways, classroom and e-learning, to ensure the Banks contribution is fully maximized
• Undertake robust ROI evaluation to measure impact, ensure effectiveness and drive enhancements in the quality of L&D programs and initiatives
• Ensure the Bank's Annual Mandatory Training Programs meet regulatory requirements and is delivered in the most effective and engaging manner.
• Effectively support the Banks' Emiratization strategy by designing and developing L&D initiatives or programs that address identified learning journeys that both support and retain the Banks UAEN population
• Ensure effective deployment and management of the Bank's learning platforms to develop smart, targeted and effective learning journeys that creates high adoption and engagement amongst employees

Job description