Customer Services Representative - dubai - Freelancerprox

    Freelancerprox
    Freelancerprox dubai

    13 hours ago

    Description
    Customer Services Representative ( Remotely )
    About the job Customer Services Representative ( Remotely )
    Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers.

    By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions.

    We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.
    Freelan Contract is seeking a highly motivated and dedicated Customer Services Representative to join our team.

    As a full-time, remote employee, you will have the flexibility to work from any location while providing exceptional customer service to our clients.


    Key Responsibilities:
    Serve as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
    Maintain a high level of product knowledge to effectively assist customers with their needs
    Process orders, returns, and exchanges accurately and efficiently
    Collaborate with other team members to ensure customer satisfaction and retention
    Continuously strive to improve customer service processes and procedures

    Qualifications:
    High school diploma or equivalent; college degree preferred
    Minimum of 1-2 years of customer service experience, preferably in a remote setting
    Excellent communication and interpersonal skills
    Strong problem-solving abilities and attention to detail
    Proficient in Microsoft Office and experience with CRM systems
    Ability to work independently and in a team environment
    Availability to work full-time, including weekends and evenings as needed
    #J-18808-Ljbffr

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