Franchise Hotel - Dubai, United Arab Emirates - Holiday Inn

Holiday Inn
Holiday Inn
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates.

IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._


About Us
Travel is a journey. We help make it a joy.


Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.

At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.

So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn family.


Your day to day
First impressions count.

To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.


Every day is different, but you'll mostly be:

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  • Taking, managing, and receiving payments for guest bookings
  • Making the checkin and checkout process feel swift and seamless
  • Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
  • Being our guests' trusted contact helping with everything from bill issues to restaurant recommendations

What we need from you

  • Communication skills guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
  • Your problemsolving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in the local language extra language skills would be great, but not essential
  • Literate and techsavvy you'll need a good grasp of reading, writing, basic maths and computer skills

What we offer
We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.


Salary:
AED1.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)
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