Call Center Executive - Dubai, United Arab Emirates - Star Services LLC

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Handle inbound calls and resolve queries.

  • Escalate issues and seek advice when faced with complex issues/problems.
  • Identify and assess customers' needs to achieve satisfaction.
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers

Required:
Preferably under husband or family sponsorship


Salary:
AED1, AED2,000.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you under husband or family sponsorship?
  • Agree for Job Location as Dubai
  • Al Nahda?
  • Agree for Offered Monthly Salary of AED 2,000?
  • Do you speak Hindi / Urdu?

Experience:

Customer Service: 1 year (required)

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