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- Coordinate and manage all after-sales activities for automotive products.
- Ensure timely delivery of spare parts and services to customers.
- Handle customer inquiries and complaints, providing excellent customer service.
- Collaborate with internal teams to resolve technical issues and provide necessary support.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Collaborate with sales and marketing teams to develop after-sales programs and promotions.
Aftersales Coordinator Automotive Industry - Dubai, United Arab Emirates - NAFFCO GROUP
