Application support specialist - Dubai
Only for registered members Dubai, United Arab Emirates
1 month ago
* This salary range is an estimation made by beBee
Job summary
Adecco is Hiring: Application Support Specialist – ATM/CDM/ITM for one of our leading client in Dubai, UAE. We're looking for a skilled Application Support Specialist, ensure smooth operations of critical banking applications.
Responsibilities
- Provide application and production support for ATM/CDM/ITM machines (Aptra Activate / ATMX).
- Troubleshoot and resolve hardware/software issues within defined SLAs.
- Manage incidents, problems, and change deployments effectively.
- Perform proactive monitoring, root cause analysis, and resolution.
- Collaborate with vendors and ensure smooth delivery of services.
Qualifications
- 3–6 years' experience in application production support (Banking/Financial domain preferred).
- Strong hands-on knowledge of ATM/CDM/ITM applications, hardware/software, and transaction flows.
- Proficiency in Linux/Windows OS, SQL, Web Services, and networking concepts.
- Familiarity with Aptra Activate / Vision / ATMX, payment gateways, and ATM switches.
- Knowledge of ISO8583, APIs, microservices, JSON/XML, and troubleshooting logs.
- Graduate degree in IT/Computer Science (or related field).
Job description
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