Telemarketing Sales Manager - Sharjah, United Arab Emirates - Business Umbrella

Description

The job posting is outdated and position may be filled

Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices

. Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.

Conducts performance evaluations that are timely and constructive.

Handles discipline and termination of employees in accordance with company policy.

Excellent verbal and written communication skills.

Excellent sales and customer service skills.

Strong supervisory and leadership skills with a proven ability to motivate and manage a team.

Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.


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