Manager, Technical Programs Mena Localization - Dubai, United Arab Emirates - Mastercard

Mastercard

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Technical Programs MENA Localization

Market PM Role Objectives:

This role will lead cross-functional project planning and the execution of the defined plan in strong partnership with key stakeholders across all key functions so as to achieve on soil/regulatory compliance objectives of the market.

Market workstreams inscope for this role include:
Regulatory Reporting, Customer Engagement and Migration, Legal Entity.

Responsibilities:

This role will work with Business sponsor to define project scope, objectives and timelines, coordinate overall project plan across all workstreams and work with workstream leads to implement market requirements.

Responsibilities also include identify risks and work with appropriate team to manage risks, manage internal and external customer communications, support internal/external audits.

And also provide transparency, progress and ensure execution to the defined and agreed plan.

Key Responsibilities (Not Limited):
 Project Initiation (Scope and Objectives)

Define the boundaries and scope along with stakeholders
Align the scope with all stakeholders
Establish a sign off process
Establish a change control process
Establish audit requirements and acceptance criteria at the end of the project
Establish R&R across different functions and identify key contacts

 Project Planning

Build an enterprise wide project plan (Build to Market Plan) considering market, regulatory and organization realities
Ensure program governance and communication plans are established
Ensure all relevant stakeholders are engaged and workstreams are identified
Coordinate with Public Policy, Regulatory affairs, LFI and Data Privacy to ensure clarity on the Regulatory requirements and share the same with all stakeholders
Provide feedback from all impacted teams back to Public Policy so that they can respond to regulators
Support conversations at global level to create right priority of regional projects

 Project Execution:

Drive the timely completion of project across all workstreams with an indepth understanding of project implementation and an ability to anticipate potential troublespots and financial impact of delays
Coordinate with the relevant teams for timely delivery of the required changes
Coordinate with Legal team to draft various contractual agreements and coordinate the signing of the documents
Engage Customer Implementation Services teams for customer related changes, testing and migrations and regional communications if any e.g. Announcements/ bulletins /manuals
Closely partner with the relevant teams for any external announcements e.g. Core releases
Partner with all workstreams for implementation of the mandate's requirements

 Risk management & Financial management:

Engage key stakeholders in identifying project/program risks and work out plans and strategies to mitigate those risks
Be empowered to escalate issues quickly when needed to get crossfunctional alignment
Strategically evaluate budget and business cases and identify opportunities to drive optimal utilisation of budget for organizational and program success

 Communications management:

In partnership with Localization Team, establish a cadence of OpCo and SteerCo across appropriate stakeholders
Limit the participation to appropriate audience
Ensure necessary actions coming out of OpCo and SteerCo

 Compliance Audit:

Coordinate gathering of evidence with workstreams and supporting External Auditors

 Project Closure:

Setup Project closure meeting to call out completion of activities and determine owners of subsequent RUN activities
Ensure Retrospective is conducted and lessons learnt are captured

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: