Holiday Consultant - Dubai, United Arab Emirates - my wings holidays (Br of Majan International Agencies Travel and Tourism LLC) - Dubai Branch
my wings holidays (Br of Majan International Agencies Travel and Tourism LLC) - Dubai Branch
Dubai, United Arab Emirates
Verified Company
1 week ago
Description
Position:
Holiday Consultant or Holiday Executive
Responsibilities
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Requirements:
- Proficiency in English; plus additional languages is an advantage (Philippines, German, Russian, French) or any other languages
- Experience in Inbound and Outbound holiday packages
- 3 or 4 year experience in UAE market
- Exemplary sales skills and customer oriented approach
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Travel, Tourism, Business or relevant field
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)