Customer Service Representative - Dubai, United Arab Emirates - HAQ Kamel Pay Services LLC

Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• It is mandatory to speak ENGLISH URDU & ARABIC.

• Dubai: التنقل بشكل موثوق أو التخطيط للانتقال قبل البدء في العمل (مطلوب)