IT Engineering Systems Support Analyst - Dubai, United Arab Emirates - Parsons

Parsons
Parsons
Verified Company
Dubai, United Arab Emirates

4 weeks ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

IT Engineering Systems Support Analyst

Dubai
Parsons is looking for an amazingly talented IT Engineering System Support Analyst to join our team


What You'll Be Doing:


  • Under direct supervision, undertakes regular technical support assignments to modify, upgrade, maintain or troubleshoot Engineering Systems (ES) software and hardware. Evaluates assigned issues, questions, small projects and problems. Selects and applies standard and nonstandard ES technical support procedures and practices to complete each assignment satisfactorily
  • Assignments are usually well defined in terms of extent and desired results, as described in the standard ES Support Matrices. Works directly with end users at various offices and field locations both directly and indirectly (physically or in a virtual environment). May assist on special projects to meet standards, for example, in the rollout of a particular technology or collaboration system.

What Required Skills You'll Bring:


  • Certifications: Recommended: Vendor certifications (E.g., Autodesk, Bentley, Intergraph and ESRI). Microsoft Windows Operating systems (E.g., Microsoft Certified Engineer), SQL or other related certifications.
  • Knowledge of advanced computer hardware, such as 2D and 3D workstations utilized for engineering and design.
  • Working knowledge of computeraided engineering, tools and methodology.
  • A familiarity with software deployment tools such as Appsetra is added advantage.
  • Problem solving and analytical skills.
  • Ability to work effectively as part of a technical ES team.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.
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