Waiter/waitress - Dubai, United Arab Emirates - Habtoor Grand Resort, Autograph Collection

Habtoor Grand Resort, Autograph Collection

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

1. To make himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).

To work (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
To do all mise en placework according to the whole day service requirements.
To report cleanliness and maintenance issues to the immediate Supervisor.
To greet and bid farewell all the guests with a smile and courteous approach.
To ensure that under no circumstances the entrance of his outlet is left unattended.
To communicate directly with guests i.e. present menus, help with recommendations, receive orders, place orders and handle payments.
To actively use upselling techniques to exceed guest expectations and increase revenue.
To serve food & beverages to patrons, prepare and serve specialty dishes at tables.
To remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
To extend help to the F&B operation other than his outlets if needed.
To ensure minimum wastage, breakage and spoilage.
To contribute to meet and maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.
To generally promote and ensure good inter-departmental relations.
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and associates.
To be familiar with the company's internal policies and procedures.
To operate in a safe and environmentally friendly way to protect guests' and associates' health and safety, as well as protect and conserve the environment.

Communication
To treat all clients and associates in a polite and courteous manner at all times.

To communicate in professional and effective manner with associates and guests.

To use only English as the business language when communicating with associates or guests.

In certain cases, to communicate in the language used by the guest in order to personalize the service and if guests allows him/her to do so.

Qualifications & Experience:

Meets the basic service requirements needs.

Must understand and speak the English language.

Has at least worked for a minimum of 2 year in a 5 star Hotel.

Salary:
AED1, AED1,200.00 per month

Application Question(s):