Spa Therapist - Dubai, United Arab Emirates - SOFITEL

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    Full time
    Description
    Job Description
    • At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.
    • Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
    • Establish a long term relationship with customers.
    • The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
    • Takes control of rebooking guest after treatment.
    • Perform treatment most suited to guest utilising a range of techniques.
    • Knowledgeable about all aspects of treatments, spa therapy and the facility
    • Monitors, maintains and re-stocks assigned room with products, supplies, disposables and work tools.
    Qualifications

    Certified as Spa Therapist

    With 2-5 years of experience in the same field in hotel industry

    With good English communication skills

    With pleasing personality and a well focused individual

    Able to handle pressure at work and capability to multi-task