E-commerce Executive - Abu Dhabi, United Arab Emirates - Worldwide General Trading UAE
Description
Responsibilities:
- Has experience working in Amazon and Talabat is a must
- Develop and implement online sales strategies to drive sales growth
- Oversee website design, development, and maintenance, ensuring that it is userfriendly, visually appealing, and optimized for search engines
- Manage and optimize online advertising campaigns such as Google Ads, Facebook Ads, and other social media platforms
- Monitor and analyze online sales data to make informed business decisions and identify areas for improvement
- Respond to customer inquiries and provide exceptional customer service and support throughout the sales process
- Build and maintain relationships with customers to increase customer retention and loyalty
- Collaborate with crossfunctional teams, including marketing, customer service, and product development, to ensure the smooth operation of online sales activities
- Stay uptodate with emerging trends and technologies in online sales and implement best practices to improve online sales performance
- Manage product inventory, including tracking and forecasting inventory levels, and coordinating with suppliers and manufacturers to ensure timely delivery of products
- Manage customer accounts and track sales performance against goals
- Work with the sales team to identify opportunities for crossselling and upselling products and services
- Ensure compliance with relevant laws and regulations, including data privacy laws and consumer protection laws
Qualifications:
- Bachelor's degree in marketing, business administration, or related field
- Minimum of 2 years of experience in online sales or related field
- Strong analytical skills and experience with web analytics tools such as Google Analytics or Adobe Analytics
- Excellent communication, collaboration, and project management skills
- Strong customer service skills and ability to build and maintain relationships with customers
- Ability to work in a fastpaced, dynamic environment and manage multiple priorities
- Experience in managing customer accounts and tracking sales performance against goals
- Knowledge of data privacy laws and consumer protection laws
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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