Call Center Agent Speak Arabic - Abu Dhabi, United Arab Emirates - Al Sahraa Recruitment Services

Al Sahraa Recruitment Services
Al Sahraa Recruitment Services
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Min. 2 years experiences in the same field

  • Fluent
    ARABIC Mandatory:
  • A bachelor's degree in business administration, transportation management, or a related field is often preferred.
  • Relevant experience in call center management, fleet management, or the transportation industry is highly desirable.
  • To oversee the daytoday operations of the call center.
  • Managing and supervising call center agents, monitoring call volumes, and ensuring that service level agreements are met.
  • Responsible for developing and implementing call center policies and procedures to improve efficiency and customer satisfaction.
  • Involved in training new agents, conducting performance evaluations, and handling escalated customer issues

Salary:
AED2, AED3,000.00 per month
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