TMS Officer - Dubai - eFinancialCareers

    eFinancialCareers
    eFinancialCareers Dubai

    1 week ago

    Default job background
    Full time
    Description

    TMS Officer Job Description

    We are seeking a skilled TMS Officer to provide effective POS software support and general POS hardware/software maintenance and support.

    • Provide superior service to merchants in Bahrain, UAE, and other countries.
    • Manage inventory and ensure timely execution of tasks.
    • Oversee TMS management and key injection processes.
    • Closely monitor and track issues raised by clients or internally.
    • Communicate status updates on a timely basis.

    The ideal candidate will have experience in technical support, database development, and Merchant Acquiring.

    Key responsibilities include:

    Responsibilities:

    • Conduct application testing for POS terminals in various environments.
    • Execute TMS release testing to ensure system integrity.
    • Perform quarterly disaster recovery drills and test transaction flow.
    • Manage terminal requests and onboard new terminals daily.
    • Update critical parameters in TMS as per amendments and risk approvals.

    Requirements:

    • Bachelor's degree in IT, CIS, or related fields.
    • 1-5 years of technical support and/or database development experience.
    • Experience working with credit card terminals, POS equipment, and scanners is a plus.

    Preferred Skills:

    • Fluent in Arabic and English.
    • Basic understanding of card processing, merchant acquiring, and Fintech products and services.
    • Proficient in computer applications.
    • Experience in tech support or help desk roles.

    Salary: $60,000 - $80,000 per year, depending on experience.


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