Operations Manager - Dubai, United Arab Emirates - tiger recruitment

Description

• Manage and coordinate e-commerceoperations, including order processing, inventory management, andlogistics.
• Manage the ordering of general stockand custom orders
• Develop and implement processimprovements to increase efficiency and reducecosts.
• Monitor and analyze key operationalmetrics, identifying areas for improvement and implementingcorrective actions.
• Coordinate with suppliersand logistics partners to ensure timely and accurate delivery ofproducts.
• Create SOP's to ensurequality of product and maintain quality standards throughout entiresupply chain
• Collaborate with marketing(internal and external) to ideate and implement campaigns andsocial media strategies
• Ensure a seamlesscustomer experience at all times
• Develop andimplement operational policies and procedures, ensuring compliancewith industry standards and regulations.
• Createcustomer invoices and payment links
• Maintainthe e-commerce website, including: adding new products, promotions,updating inventory
• Stay up-to-date withe-commerce trends and technological advancements, identifyingopportunities for operational enhancements.
  

Requirements:

• Provenexperience in e-commerce operationsmanagement
• Strong leadership and managerialskills
• Excellent problem-solving anddecision-making abilities, with a focus on continuousimprovement
• Extremely detailorientated
• Strong communication andinterpersonal skills, with the ability to collaborate effectivelyacross teams
• Must be well presented at alltimes as this role is representing thebrand
• This role may require work outside ofstandard office hours – flexibility isrequired