Associate Customer Care Jobs In Dubai UAE - Aster DM Healthcare

Description

Associate Customer Care Jobs In Dubai UAE | Aster DM HealthcareFor More Top Organization Jobs Click HereAster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India.

With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies.

We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders:
"We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.


Responsibilities:

Help in Registration form and Insurance form completion processAssist patients to complete all necessary forms and documentation including medical insuranceAsk about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)Send patient to concerned counter.

Assist patient if required in reaching to the counterOrganizing and maintaining patient records, consent forms, payment forms, etc.
Ensure patients are informed if a clinician is running late or called outEnsure hygiene standards are maintained


Requirements:

Book appointments over phone as well as through walk insSchedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)Schedule appointment requested through websites and SMSSchedule patient's hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.

Determine the financial status of patients and their eligibility for health services

#J-18808-Ljbffr