Automotive Sales Service Advisor - Ras Al Khor, United Arab Emirates - Service Center in Ras Al-Khor

Service Center in Ras Al-Khor
Service Center in Ras Al-Khor
Verified Company
Ras Al Khor, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

ONLY UAE EXPEREINCED REQUIRED
OTHER EXPEREINCE MINIMUM 5 YEARS OTHER CANDIDATES WILL BE DIRECTLY BLOCKED
Job Responsibilities

  • Greeting customers and directing them to available mechanics.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or car pickup times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Service Advisor Requirements:

  • An associate's degree in mechanics or a related field may be advantageous.
  • Experience in the automotive field may be advantageous.
  • A strong understanding of automotive technology and the automotive industry.
  • Proficiency with industryspecific software.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decisionmaking, and problemsolving skills.
  • The ability to communicate with mechanics, customers, and management.

Job Types:
Full-time, Permanent


Pay:
From AED3,000.00 per month


Experience:


  • UAE: 3 years (required)
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