Governance Section Head JOB - Abu Dhabi, United Arab Emirates - Department of Culture and Tourism â?? Abu Dhabi (DCT Abu Dhabi)

Description

1 Job Details

Job Title

Governance Section Head

Department

Business Excellence and Continuity

Section

Governance

Direct Manager

Business Excellence and Continuity Department Director

Direct Reports 2

2 Role Purpose

Direct and oversee organizational governance activities and initiatives by leading the research of global organizational governance standards, frameworks and controls, supervising the design, development and review of internal business processes and procedures, and overseeing the development and implementation of quality management related tools, policies and procedures to ensure effectiveness, efficiency, and continuous improvement of DCT's services and operations.

3 Key Responsibilities

Governance Oversight

Lead the development and maintenance of DCT's governance frameworks, business processes and procedures to ensure compliance with regulatory requirements and best of industry standards.

Oversee and ensure regular audits and assessments are conducted to evaluate the effectiveness of governance processes and identify areas for improvement.

Ensure that DCT's departments are equipped with the required knowledge and information required to attain effective governance as required.

Drive the development and use of DCT's repositories for governance, quality management and business processes imparting a culture of improvement across DCT.

Act as a trusted advisor to sectors and departments across DCT provisioning actionable recommendations to achieve excellence, streamline governance, and develop effective business processes as required

Business Process Development

Direct and oversee the development, implementation and compliance of DCT's business process frameworks and guidelines ensuring DCT meets the best of local and international standards.

Oversee the development and enhancement of DCT processes to streamline operations and improve efficiency in line with set quality standards.

Lead process improvement and development initiatives, focused on creating long-term cost savings and efficiencies.

Ensure documenting DCT's business improvement changes, using advanced systems and techniques.

Oversee and facilitate collaboration with internal and external stakeholders to work on plans that support in optimizing and automating processes.

Provide advice to all sectors/departments related to Process Development and capability enhancement mechanisms in line with DCT's strategic goals and objectives.

Quality Management

Lead the development and maintenance of a robust quality management system, policies and procedures to ensure effectiveness, efficiency, and continuous improvement of DCT's services and operations.

Direct and ensure continuous review of Quality framework, policies and procedures and make recommendations reflecting latest developments along with incorporation of leading practices.

Direct and ensure planning and conducting internal audits to sustain effectiveness of the processes and procedures.

Oversee and ensure the execution of corrective action plans based on internal audit findings.

Shared Activity

Strategic Development & Implementation

Develop and direct the implementation of the functional strategy ensuring alignment to DCT's strategy, vision, mission and corporate objectives.

Ensure that functional strategy and related strategic plans are developed and implemented, which are aligned with the vision and mission of the organization.

Ensure the provision of subject matter expertise for the assigned domain and provide counsel to DCT leadership on all related areas to facilitate the achievement of DCT'S strategy and functional strategies.

Leadership

Manage the effective achievement of functional objectives through effective leadership and by setting of individual objectives, managing performance, developing and motivating team to maximize performance.

Lead the talent development initiatives for the assigned function, collaborating with discipline experts and thereby ensure the availability of talent to fit business requirements.

Act as a role model and drive adherence to organizational values and ethics by employees of the assigned function to ensure the establishment of a value driven culture within the organization.

Change Management

Lead the management of change through continuous improvement of functional systems, processes and practices taking into account global standards and changes in the business environment which demand proactive action plans.

Reporting

Ensure that all functional reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.

EHS

Collaborating with the Corporate EHS team and P&P department's learning development section to provide continual OSH education and awareness to employees.

Assist the Corporate EHS Team in developing SOPs that include safe work practices.

Assist in closing out raised OSH non-conformities, provide assistance and support during internal and external audits, and investigate and report incidents of occupational illness.

4 Communication and Business Relationships

Internal

DCT Relevant Sectors / Departments

External

Key Vendors & Suppliers

Any Other Relevant Party

5 Qualifications

Bachelor's degree (Masters' preferred) in Business Administration, quality management or equivalent.

6 Experience

9-11 years of experience in organizational governance, quality and operational excellence with at least 5 years of experience in a Managerial position.

7 Skills

Language: Full professional English proficiency both in speaking and writing; Arabic desirable.

Skilled in MS Office (PowerPoint, Word and Excel).

Ability to guide and motivate juniors.

Administrative skills and attention to detail.

Interpersonal communication skills.

Strong analytical skills.

Long-term planning skills.

Agility and Innovation skills