Principal Account Solution Engineer - dubai - Salesforce, Inc.

    Salesforce, Inc.
    Salesforce, Inc. dubai

    17 hours ago

    Description

    As a Principal Account Solution Engineer
    , you will serve as a senior technical and solution leader across complex, high-impact enterprise opportunities. You will own the end-to-end solution strategy, partner closely with senior Account Executives, and engage directly with C-level and executive stakeholders to shape transformational outcomes.
    Own and lead the solution strategy across strategic and complex enterprise opportunities, ensuring alignment between customer objectives, Salesforce capabilities, and long-term value.
    Act as the primary technical and solution authority for assigned accounts, building trusted relationships with senior business and technology leaders.
    Lead advanced, structured discovery with executive stakeholders to uncover business drivers, organisational priorities, and success metrics.
    Design and articulate end-to-end, multi-cloud Salesforce solutions spanning among others CRM, service management, marketing automation, CDP, analytics, revenue management, industry clouds, integration, and agentic AI use cases.
    Develop and deliver executive-level presentations, solution narratives, and demonstrations that clearly communicate business value and strategic impact.
    Confidently present and defend solution approaches in front of C-suite audiences, steering architectural and investment discussions.
    Guide and influence opportunity strategy, prioritisation, and execution in partnership with Account Executives and extended teams.
    Respond to complex RFPs, technical evaluations, and architecture discussions with clarity, rigour, and credibility.
    Mentor and support other Solution Engineers through informal coaching, deal support, and knowledge sharing.
    Maintain deep and current knowledge of Salesforce products, industry trends, and front-office technology landscapes through continuous learning and enablement.
    Achieve quarterly and annual objectives aligned to regional and organisational priorities.
    Travel regularly in the Middle East and engage onsite with customers as required. Minimum of 10 to 15 years of professional experience, including 5 or more years working in the Middle East within enterprise or complex organisational environments.* Proven experience leading or contributing to large-scale digital transformation initiatives.* Strong technical knowledge across front-office technologies, including:

    • CRM platforms
    • Service management
    • Marketing automation
    • Customer Data Platforms (CDP)
    • Analytics and business intelligence
    • Agentic AI and intelligent automation
    • Background in solution engineering, technical consulting, enterprise architecture, or pre-sales within a large technology vendor or equivalent enterprise context.
    • Demonstrated ability to present confidently and credibly to C-suite and senior executive audiences.
    • Experience operating in multi-cloud and multi-industry environments.
    • Strong written, verbal, and presentation skills with a structured, outcome-oriented approach.
    • Proven ability to thrive in high-pace, fast-moving, and ambiguous markets.
    • Strong curiosity, learning mindset, and passion for technology and problem-solving.
    • Willingness and ability to travel and work onsite with customers as required.
    When you join Salesforce, you'll be limitless in all areas of your life.

    Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*.

    Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

    Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

    Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

    This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

    It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

    Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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