Cafe Supervisor - Dubai, United Arab Emirates - IBUBBLE TEA HOUSE TRADING LLC
1 week ago
Description
Responsibilities:
Staff Management:
Supervise and coordinate the activities of cafe staff, including baristas, servers, and kitchen assistants.
Training and Development:
Train new employees on cafe procedures, customer service standards, and safety protocols. Provide ongoing coaching and development opportunities to enhance team performance.
Customer Service:
Ensure exceptional customer service by greeting patrons, addressing inquiries and concerns, and resolving issues promptly and professionally.
Inventory Management:
Oversee inventory levels of food, beverages, and supplies. Place orders as needed to maintain adequate stock levels while minimizing waste and controlling costs.
Quality Control:
Monitor food and beverage preparation to ensure consistency, quality, and adherence to established standards. Conduct regular inspections of equipment and facilities to ensure cleanliness and compliance with health and safety regulations.
Financial Management:
Assist in budget preparation and monitor expenses to meet financial targets. Track sales performance, analyze trends, and implement strategies to maximize revenue and profitability.
Scheduling:
Create and manage staff schedules to ensure adequate coverage during peak hours while controlling labor costs and optimizing productivity.
Promotions and Marketing:
Collaborate with management to develop and implement promotional campaigns, special events, and marketing initiatives to attract customers and drive sales.
Administrative Tasks:
Complete administrative duties such as payroll processing, record-keeping, and reporting as required.
Team Leadership:
Foster a positive work environment by motivating and inspiring team members, fostering teamwork, and resolving conflicts or issues as they arise
Salary:
AED1, AED2,000.00 per month
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