Sales Consultant - Dubai, Dubai, United Arab Emirates - AWR

    AWR
    AWR Dubai, Dubai, United Arab Emirates

    2 days ago

    Description
    Description

    At AWR Group, we are at work for a planet that prospers. A world that serves all generations

    those of today, and those yet to come. We're a group of companies, transforming businesses of today and building purposeful ventures for the future. Our greatest endeavour is to enhance the lives of all generations we touch. We are AWR Group. We embrace generation next.

    Job purpose: (Use one or two sentences to state the major purpose, objective or function of the position and the end result it is intended to accomplish.)

    The Sales Consultant manages the complete sales process, from prospecting to post-sales follow-up, ensuring compliance with company policies. They achieve sales and product targets, assist customers with financing and insurance, and provide excellent customer service to build long-term relationships. By meeting customer expectations and maintaining high satisfaction, they contribute to sales growth and a positive customer experience.

    Job responsibilities: (These are the fundamental job duties regularly performed by the employee in the position.)

    XXXX

    Sales/Sales Process

    · To follow all steps of sales process i.e. prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sales follow up.

    · To ensure that documentation is as per the company policy.

    · To liaise closely with other departments to complete the sales process.

    · To report daily activities to the Sales Supervisor/Manager

    · To achieve sales targets on monthly, quarterly and annual basis while maximizing profit gained from each transaction.

    · To close maximum opportunities while maintaining and increasing existing customer base.

    · To assist customers with finance and insurance products as per customer requirements.

    · To achieve Accessories, In-house insurance and GAP insurance targets.

    · To make productive sales process related videos for customers and achieve Venta Vid targets.

    · To ensure achieving the targets of internal and external Mystery Shopping programs.

    · To follow-up with customers on timely basis.

    · To participate in sales meetings.

    · To achieve all KPI's set by management.

    Customer Experience

    · To meet customer expectations.

    · To schedule follow up, delivery and new customer acquisition utilizing strong time management.

    · To assist customers in making the correct choice of vehicle and build loyalty by providing a personalized and tailored sales experience to each customer.

    · To achieves SSI (Sales Satisfaction Index) targets by providing excellent customer service.

    · To ensure accurate collection and submission of customer details.

    · To build, grow and maintain good relationship with customers.

    · To ensure smooth, clean and defect free delivery of sold vehicles as promised to customers.

    · Other related tasks as required.

    The above statements are intended to describe the general nature and level of work performed by people assigned to this job function. They are not intended to be construed as an exhaustive list of all job duties performed. Management reserves the right to revise or amend duties at any time.

    Educational Qualification

    (Consider Education/Experience type and minimum level; Special skills; Certifications and licenses etc.)

    · Bachelors or equivalent in a related field

    Work Experience

    (Consider work experience requirement to do the job; x of years, .)

    · years of sales experience in automobile or related industry

    Competencies

    (Consider certain technical skills to do the job, Analytical Skills, Persuasives , Strategic Thinking etc.)

    · Customer First

    · Result Oriented

    · Accountable

    · Time Management

    · Good Interpersonal skills

    · Communication skills

    · Selling skills

    · Computer proficient and should have good communication skills

    Languages

    · Must be very proficient in English (Arabic is a plus)

       

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