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- To supervise the bell attendants, valet parking, ensuring that the hotel standards and procedures are fully known and followed.
- To ensure uncompromising levels of cleanliness and maintenance of the vehicles and work place.
- To ensure that all bell attendants are attentive, providing top service to all guests checking in / checking out and within the lobby areas.
- To handle all luggage in and out movements from guests checking in and out, including buggy service needs requested by guests.
- To ensure the safety of vehicles and its passengers by complying with the road regulations and the safety and security procedures at all times.
- To personally inspect the vehicles and to ensure they all are in perfect working conditions.
- To schedule the vehicles for service on a distance traveled basis as defined by the manufacturer or whenever needed.
- To monitor vehicles log books and to provide fuel vouchers accordingly.
- To ensure appropriate stock level for the smooth run of the Limousine Service and Valet Parking services and to prepare requisitions accordingly.
- To ensure a proper coverage and supervision of drivers and valets at all times.
- To handle outsourced valet parking staff when needed and to ensure the same hotel standards and procedures are respected.
- To conduct a daily line up briefing with the drivers / valet parking team to recapitulate tasks and activity.
Bell Captain - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery
