Front Desk Receptionist - Dubai, United Arab Emirates - Binsuloom General Enterprises

Binsuloom General Enterprises
Binsuloom General Enterprises
Verified Company
Dubai, United Arab Emirates

3 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Front Office Receptionist - with 3* or 4* Hotel Industry Experience must

  • Greet all guests and assist them with checkin and checkout
  • Welcoming guests and checking their details against their bookings
  • Allocating guests their rooms and providing keys
  • Answering phones from prospective customers and guests, taking messages and delivering them
  • Completing administrative tasks such as filing and photocopying
  • Responding to requests for help and information
  • Providing concierge services, such as arranging travel and providing information about local amenities and attractions
  • Preparing room bills and ensuring prompt payments
  • Checking guests out, taking payments and returning deposits
  • Maintain a positive attitude and friendly demeanor
  • Respond to all guest questions and requests
  • Answer and forward phone calls
  • Manage guest bookings and reservations
  • Managing online and phone reservations
  • Informing customers about payment methods and verifying their credit card data
  • Keep a tidy and orderly workspace
  • Assist with administrative and clerical tasks as neededOperates telecommunication system
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

Skills:


  • Pleasing personality
  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Informing Others
  • Handles Pressure

Requirements:


  • 2+ years experience working in a hotel receptionist or guest services role
  • Degree/Diploma
  • Proficient in Microsoft Office Suite and other necessary computer programs
  • Solid written and verbal communication skills
  • Fluency in English
  • Ability to maintain a positive, friendly attitude even under high pressure
  • Excellent organizational and multitasking skills
  • Professional attitude and appearance

Salary: 2000AED to 2500AED (all inclusive) + visa+ medical


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you available to start immediately?
  • Are you willing to work for a salary of 2000 to 2500 (AED) all inclusive?

Experience:


  • Front Office/
Guest Service: 2 years (required)


Language:


  • English (required)
Application Deadline: 08/09/2023
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