Reservations Agent - Dubai, United Arab Emirates - ROTANA hotel

    ROTANA hotel
    ROTANA hotel Dubai, United Arab Emirates

    2 weeks ago

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    Description

    Key ResponsibilityAreas

    • Assist customersglobally through 3 channels: Chat, Phone & Email. Key businessgeographies are US, CA, ,UK, AU & NZ
    • Remainupdated on existing and new products offered on thewebsite
    • Complete all assigned customer cases ina timely manner
    • Customer queries willinclude:
      • productquestions
      • orderstatus
      • orderchanges
      • shipping
      • websiteusage

    Requirements

    • The candidate should haveexcellent spoken and writtencommunication skills
    • Primary language:English
    • The candidate should be willing to workin rotational shifts
    • Candidates with strongcustomer orientation arepreferred.