No more applications are being accepted for this job
- Interact with clients via phone, email, or in person.
- Provide information about products and services to clients.
- Assist clients in resolving issues and concerns.
- Process client orders, returns, and exchanges.
- Maintain accurate client records and update client information.
- Collaborate with internal teams to ensure client satisfaction.
- Follow up with clients to ensure satisfaction and address any further needs.
- Coordinate with logistics and shipping teams to arrange delivery of orders.
- Handle client complaints and escalate to appropriate departments, if necessary.
- Stay updated with product knowledge and industry trends.
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Strong interpersonal and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in Microsoft Office suite.
Client Service Agent - Abu Dhabi, United Arab Emirates - Client of Talentmate
Description
Job DescriptionAs a Client Service Agent, you will be responsible for delivering excellent customer service to clients and ensuring their satisfaction.
You will handle client inquiries, provide product information, and resolve issues in a timely and professional manner.A successful candidate should have strong communication and problem-solving skills, as well as the ability to work well in a team.
ResponsibilitiesRole Function:
N/A
Work Type:
Full-Time
Role Level:
Mid-Level
Country:
United Arab Emirates
City:
Abu Dhabi
Number of Vacancies:
1
Job Category:
Customer Service
Company Website:
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality