Automotive Service Advisor - Dubai, United Arab Emirates - EvoAutolab Garage
1 week ago
Description
We are looking for a female service advisor who listens to our customer's description of car trouble, asks follow-up questions to better assess the problem, inspects the vehicle, determines the source of the issue and provides suggestions for the best ways to fix the vehicle.
Essential Duties and Responsibilities:
-
- Greet and Welcome the SMILE when enter our premises
- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer testimony on
Job Order - Inspect vehicle exterior and interior for scratched and damage before entering workshop.
- Enters customer information in Job Order and into system database.
- Inspects vehicle to further analyse the problem.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Assists mechanics in completing repairs.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestion for future maintenance.
- Provide billing statements and explains billing details.
- Processes payments.
- Inspects work completed by mechanics
- Before deliver check the vehicle whether it clean and tidy
- Maintain good relation with the customers.
Job Type:
Permanent
Salary:
AED3, AED5,000.00 per month
Application Question(s):
- Country of origin?
- Are you in UAE?
- How many years of experience as an Auto Service advisor
- Do you speak tagalog?
- When can you start?
- Do you have knowledge in car maintenance and parts?
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