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- You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Drive client relationships within an omnichannel approach
- Provide prebuying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs (Servicelevel agreement)
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay uptodate with app offerings etc.
- Support with instore marketing events and activations
Fashion Consultant - Abu Dhabi, United Arab Emirates - chalhoub group
