Director of Residential Services - dubai - Mgrmc

    Mgrmc
    Mgrmc dubai

    4 days ago

    Description
    Director of Residential Services - Ultra-Luxury Hotel
    About the job Director of Residential Services - Ultra-Luxury Hotel
    Lead a Bespoke Living Experience for Discerning Residents

    Our client, a globally recognized ultra-luxury hotel brand, is seeking a Director of Residential Services to oversee the private residence component of their iconic Dubai property.

    This role is distinct from traditional hotel management, focusing on creating a seamless, highly personalized, and discreet lifestyle for high-net-worth individuals and families who call the residence home.


    Key Responsibilities:


    Develop and execute a visionary strategy for residential services, ensuring an unparalleled level of personalized service that exceeds the expectations of permanent residents.

    Lead, mentor, and inspire a dedicated team of residential butlers, concierges, and housekeeping staff, fostering a culture of absolute discretion and proactive service.

    Act as the primary point of contact for residents, building deep, trusting relationships and understanding their unique preferences to anticipate needs and curate bespoke experiences.

    Manage the operational and financial performance of the residential division, including budgeting, forecasting, and P&L management.
    Collaborate with security to ensure the highest levels of privacy and safety for all residents and their property.

    Coordinate with third-party vendors, real estate partners, and internal hotel departments to deliver flawless move-in/out experiences and ongoing facility management.


    Who You Are (Qualifications & Requirements):

    Minimum of 8-10 years of experience in butler services, private villa management, or residential services within ultra-luxury hotels or private estate management.

    Proven track record of managing long-term relationships with UHNWI clients with utmost discretion and professionalism.
    Exceptional leadership and emotional intelligence, with the ability to empower a team to deliver impeccable service.
    Strong financial and operational acumen.
    Impeccable personal presentation and exceptional communication skills.
    Fluency in English is required; additional languages (Arabic, Russian, Mandarin) are a significant advantage.

    What Our Client Offers:
    A highly competitive, tax-free salary package.
    High-end residential accommodation.
    Annual flight allowance and comprehensive medical insurance.
    The opportunity to work with an exclusive clientele in one of Dubai's most prestigious addresses.
    We appreciate all applicants; however, only those selected for an interview will be contacted.
    #J-18808-Ljbffr

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