Product Specialist - XPression (Job Req #2025-179) - Dubai - United Arab Emirates - Ross Video

Description

Ross Video is looking for the right person to champion the XPression product line, OEM products, and Ross Virtual Solutions while maintaining a deep, hands-on understanding of the design and execution of real-time motion graphics.

You will be the local expert on XPression for the local sales team and the XPression product team.

Working with both beginners and titans in the broadcast graphics industry, you will help them understand and appreciate the solutions-oriented tools of the XPression product suite.

This is not a beginner's role, as we are looking for someone ready to jump right in and lead XPression into new places in the region.

As the local XPression workflow expert, you will be expected to provide a positive influence on customers and help guide our local sales team members to successful outcomes.

Tasks can range from high profile demos to assisting with RFP and Tender responses where you will collaborate with the XPression product team and your peers throughout the world.

 

Who you report to:
  Director, Product Management - Graphics
What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.
 
What the job is all about:

Collaborate with the Director of Graphics Product Management and Product Manager – Technical, to create video tutorials for training and marketing purposes
Participate in regional trade show planning and execution
Assist high profile customers to develop or maintain complex workflows
Create regionally focused XPression demo content and write scripts and small software applications to demonstrate XPression functionality
Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proof-of-performance.
Provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools and ensure technical accuracy of promotional literature, catalogs, website, product user guide documentation and other customer-facing content
Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends
Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager – Technical to acquire software/hardware for testing and vetting of workflows in the office
Help maintain and support the demos and equipment provided via the Singapore office
Champion internal training for XPression and OEM products – Tech Support, DTE, PV, Manufacturing


Who you are:
Extensive Ross XPression and Unreal Game virtual solutions experience
Minimum 5 years' experience with operation and design using Ross Video XPression
Broadcast and / or live sports / esports design and playout graphics experience
Experience in MOS and NLE graphics workflows beneficial
Broadcast or print design experience would be helpful
Proficient in Microsoft Word/Excel/PowerPoint/Visio, and Adobe Creative Cloud
Knowledge of graphic design and graphics production workflows
Arabic, Spanish, Italian, French or German language skills desired
Experience in selling and marketing broadcast equipment preferred
Able to take complex technical details and convey the information to others in an easy-to-understand manner
Knowledge of broadcast graphics systems & IT workflows
Post-secondary degree or trade school diploma
Background in technical training is a plus
Ability to work with media asset management systems is a plus
Excellent written and verbal communication skills
Organized and very detail orientated
Self-starter and quick learner with the ability to work under minimal supervision
Able to work co-operatively with and across all company departments
Background in programming, scripting, and databases is favored
Post-secondary degree or trade school diploma
Basic computer programming experience desired
Background in programming, scripting, and databases is favored
5+ years of experience with broadcast equipment in pre- or post-sales environments