- Lead and develop a high-performing team through succession planning, talent development, and
structured performance management to ensure exceptional customer service. - Stay current with fashion trends and styling techniques to enhance product offerings and proper
customer engagement. - Collaborate with the Store Manager to set and achieve sales and profit goals by delivering
outstanding customer experience and Monitoring Service KPIs. - Regularly update online platforms, such as Google Business profiles, to showcase the latest trends
and campaigns, driving increased store traffic. - Investigating and resolving complex customer concerns promptly, fostering customer satisfaction
and loyalty. - Motivate and lead staff to consistently provide the highest level of customer service, aligning with
company standards and policies, while ensuring compliance with legal requirements and Alshaya
H&M standards. - Promoting loyalty programs, enhancing the process of enrolling new members, loyalty transaction
linkage and rewards redemptions to enhance customer retention. - Experience in managing or supervising people in a similarly fast-paced setting, confident to deal
with the many different challenges each day. Experience in providing customer service support. - Excellent communication skills and the ability to lead, train and develop a team.
- 5 years' experience in Customer Service, with at least 2 years in a managerial position.
- Customer service orientation, strong customer-facing and communication skills.
- Independent and proactive with a positive attitude and strong ability to take ownership.
- Detail-oriented and process-focused and strong at quantitative/qualitative analysis.
- Excellent written and spoken communication skills in Arabic and English.
- Highly organized and able to structure and execute multiple processes simultaneously.
- Comfortable with quick changes, novel issue resolution, and ambiguity
- Passion for fast-paced fashion retail is a plus.
- Awareness of the industry's latest Fashion trends.
- Conflict management
- Training
- Customer first mindset
-
Description · Job Responsibility: · Maintain a holistic view over the VoC (Voice of Customer ) framework and all the activities required to be executed with a predefined frequency · Ensure all activities that are required to launch surveys, collect data, and publish results are ...
United Arab Emirates د.إ40,000 - د.إ60,000 (AED) per year1 week ago
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· Department · People Experience · Employment Type · Full Time · Location · UAE · Workplace type · Onsite · Reporting To · Halyna Kitor · Key Responsibilities · About you · Preferred Experience · About Tabby · Tabby creates financial freedom in the way people shop, earn and save ...
UAE5 days ago
- Work in company
Sales Manager - Logicom Distribution - Dubai, UAE - 5-10 years experience
Only for registered members
Job Overview · The Sales Manager will have the overall responsibility to manage the Clients for Logicom UAE and to ensure the successful execution of Logicom's strategy, and the achievements of the Company's objectives and deliverables across the Region. · Duties & Responsibiliti ...
UAE1 week ago
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· #Airports · ¿Quiénes somos en AERTEC? · AERTEC es una compañía internacional especializada en tecnología aeroespacial que desarrolla su actividad en la industria aeroespacial, la defensa y los aeropuertos. · Contamos con estudios y proyectos en 40 países, participamos en los g ...
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· Company Description · We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together ...
UAE, UAE, United Arab Emirates Full time3 days ago
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As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will be responsible for designing, leading and delivering AI-enabled ServiceNow solutions across Service Desk (ITSM), Field Service Management (FSM) and Asset Management. · ...
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+We are seeking an experienced Marketing Manager to join our marketing team and lead marketing initiatives across the UAE and KSA markets. · + · ...
United Arab Emirates Full time1 month ago
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Core Responsibilities Client Portfolio Management: Own end-to-end client onboarding, monthly close processes, and VAT/CT filings · Leadership Support: Provide seamless coverage during Manager's leave, ensuring uninterrupted client service · Process Innovation: Champion automation ...
United Arab Emirates Full time5 hours ago
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· Company Description · Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficienc ...
UAE, United Arab Emirates Full time1 day ago
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Call for proposal for Baseline Evaluation of the C4RPW Program
Only for registered members
This Request for Proposals (RfP) invites qualified evaluators or evaluation teams to conduct a baseline evaluation of the C4RPW Program. The primary goal of the program is to control and contain RPW infestations in date palm cultivation. · ...
United Arab Emirates Freelance2 weeks ago
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We are searching for an experienced Technical Office Manager to join our expert construction teams on upcoming marine projects in the UAE. · Design coordination; effectively handle the communication between Designer / Consultant and the construction team · Manage the Technical do ...
United Arab Emirates, -, United Arab Emirates Full time1 month ago
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We are searching for an experienced Technical Office Manager to join our expert construction teams on upcoming marine projects that shape the future. · ...
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We are seeking a talented Corporate Development Manager to continue our global expansion. The successful candidate will build relationships with software business owners, brokers, bankers and other stakeholders. · ...
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The Solution Sales Officer will be responsible for driving business development, client acquisition and B2B sales. · Identify and prospect potential clients within target industries with a focus on Compliance and BFSI sectorsDevelop and execute sales strategies to achieve monthly ...
United Arab Emirates, United Arab Emirates, United Arab Emirates Full time1 month ago
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YOUR MISSION · We are seeking an experienced Logistics professional based in JAFZA Free Zone, Dubai, to manage and oversee day‑to‑day outbound logistics operations. The role will focus on improving efficiency, controlling costs, and ensuring compliance with company policies and l ...
United Arab Emirates Full time9 hours ago
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We are seeking a highly skilled and motivated Data Scientist to join our innovative team. · In this role you will be responsible for analyzing complex data sets developing predictive models providing actionable insights that drive business decisions. ...
United Arab Emirates Full time1 month ago
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Vectra is seeking self-starting, highly motivated sales professionals to join our Field Sales organization as a Commercial Sales Representative (CSR). This sales professional will be responsible for all revenue within their territory location and have a proven track record of exc ...
United Arab Emirates Full time3 weeks ago
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The Territory Sales Manager will drive recommendations and use of Dexcom products in Diabetes by providing support services and solutions to HCPs. They will also provide training and in-servicing of Dexcom products and ancillaries to relevant HCPs and patients in innovative ways. ...
United Arab Emirates د.إ180,000 - د.إ330,000 (AED) per year Full time2 weeks ago
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We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness and beyond. Join us if you're passionate about enhancing wellness through technology. · ...
United Arab Emirates Full time3 weeks ago
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We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness and beyond. · The Company is an Equal Opportunity Employer. · ...
United Arab Emirates Full time2 weeks ago
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New Era Technology is looking for an experienced Oracle Fusion HCM Functional Payroll Consultant to join our team on a full-time contract role and work onsite at our client location in Dubai UAE The ideal candidate will have strong hands-on expertise in Oracle Fusion HCM Payroll ...
United Arab Emirates Freelance3 weeks ago
Customer Experience Manager - UAE - Alshaya
Description
Role: Customer Experience Manager
Role Profile: As the In-store CEM reporting to the Store Manager, you will lead the store team to deliver
exceptional customer service, ensuring compliance with legal requirements and Alshaya H&M
standards.
Duties & Responsibilities:
Skills & Experience:
Knowledge:
-
Customer Experience Assistant Manager
Emirates Islamic Bank- United Arab Emirates
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Senior People Experience Manager, CX
Tabby- UAE
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Sales Manager - Logicom Distribution - Dubai, UAE - 5-10 years experience
Only for registered members UAE
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Assistant Operations Manager – Oil, Gas
Full time Only for registered members UAE, UAE, United Arab Emirates
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Senior ServiceNow ITSM Architect with AI
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Full time Only for registered members United Arab Emirates
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Call for proposal for Baseline Evaluation of the C4RPW Program
Freelance Only for registered members United Arab Emirates
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Technical Office Manager
Full time Only for registered members United Arab Emirates, -, United Arab Emirates
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Technical Office Manager
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Oracle Fusion
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