Best professionals offering service desk support services in Dubai

Service Desk Support in Dubai

About the Service

Service desk support is a type of technical support provided by trained professionals to assist clients with their IT-related issues.

Professional Requirements

To perform this service, professionals must have a strong understanding of IT systems, excellent communication skills, and the ability to troubleshoot complex problems.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as CompTIA ITIL or HDI Support Center Analyst.

Tips for Choosing the Best Service Provider

When selecting a service provider, clients should look for experience in the industry, excellent customer reviews, and a clear understanding of their needs.

Questions to Ask Professionals

• What experience do you have in providing service desk support?
• Can you provide examples of complex issues you have resolved?
• How will you communicate with me throughout the support process?

Useful References

For more information on service desk support, clients may refer to the ITIL Foundation Handbook or the HDI Support Center Analyst certification program.

Average Prices in Dubai

The average hourly rate for service desk support in Dubai is between AED 50 and AED 150, depending on the provider's experience and the complexity of the issue.

Requesting a Quote

To request a quote for service desk support, clients can fill out a form with their details and requirements, and a provider will contact them to discuss their needs and provide a quote.

Fees for Service Desk Support freelancers

The average daily fee for the experienced freelancers is AED 300.

The fee varies depending on the city in which the are located. For instance, the average daily for a Service Desk Support in Abu Dhabi is AED 350 while in Dubai is AED 320 or in Sharjah is AED 280.