Customer Service Staff - Dubai, United Arab Emirates - Maisaloon Star Facilities Management L.L.C

Maisaloon Star Facilities Management L.L.C
Maisaloon Star Facilities Management L.L.C
Verified Company
Dubai, United Arab Emirates

3 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description

About Us:

Maisaloon Star Facilities Management is a leading provider of Integrated facility management solutions. We pride ourselves on delivering exceptional service and ensuring client satisfaction. As we continue to grow, we are seeking dedicated individuals to join our team as Customer Service Staff.


Key Responsibilities:


  • Handle incoming inquiries, requests, and tasks from clients and internal teams.
  • Ensure timely followup on customer queries and requests to ensure customer satisfaction.
  • Prioritize tasks based on urgency and importance to ensure smooth operations.
  • Collaborate with team members to address customer needs effectively.
  • Maintain accurate records of customer interactions and transactions.

Requirements:


  • Minimum 2 years experience in a receptionist or customer service role.
  • Excellent task management skills with the ability to handle multiple tasks simultaneously.
  • Strong followup skills to ensure all customer queries are addressed promptly.
  • Ability to prioritize tasks effectively to meet deadlines and deliver exceptional service.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and customer service software.

Job Types:
Full-time, Permanent


Experience:

- server: 2 years (required)

  • MS Office: 2 years (required)
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