Area Sales Manager - Abu Dhabi, United Arab Emirates - Bab Al Nojoum

Bab Al Nojoum

Verified Company

Abu Dhabi, United Arab Emirates

2 weeks ago

Posted by:

Ahmed Al-Mansouri

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Description

Sales Manager who create a robust framework for overseeing and managing GC&E sales operations and ensuring the success of events and group planning at Bab Al Nojoum properties.

To effectively handle all events and group details and ensure successful planning, here's a structured approach:
1.

Strategic Planning:

Develop and implement a comprehensive sales strategy for GC&E operations.
Regularly review and analyze business plans to identify gaps and take proactive measures to meet targets.
Stay informed about market trends and competitors' products to adjust strategies accordingly.

2.

Revenue Maximization:

Identify and capitalize on all revenue opportunities within the GC&E segment.
Drive conversion of GC&E enquiries into contracted business.
Implement promotional activities to boost sales and fill capacity gaps.
Explore and develop additional business from existing customers.

3.

Team Leadership and Motivation:

Lead, motivate, and manage the GC&E sales team effectively.
Conduct regular performance evaluations, addressing any issues in compliance with company policies.
Foster a culture of high standards for relationship building, customer service, and selling techniques.

4.

Customer Service and Satisfaction:

Maintain exceptional levels of customer service to enhance guest satisfaction.
Conduct regular evaluations of guest satisfaction levels and implement continuous improvement measures.
Handle customer complaints or issues promptly and professionally.

5.

Compliance and Audits:

Ensure adherence to brand standards and compliance with company policies and procedures.
Conduct weekly spot checks and audits to maintain highquality standards.
Address any gaps identified during audits promptly and efficiently.

6.

Team Development:

Develop and train the GC&E sales team for effective career progression and succession planning.
Distribute new inquiries among team members, ensuring prompt and efficient handling.
Conduct regular training sessions to enhance skills in relationship building, customer service, and contract processing.

7.

Communication and Distribution:

Facilitate effective communication within the team for streamlined operations.
Establish a system for distributing new inquiries among team members, considering phone calls and grouping options.

8.

Performance Monitoring:

Monitor GC&E performance against KPIs and take corrective actions as needed.
Regularly review and analyze the forthcoming year's GC&E business to stay ahead in the local market.

Salary:
AED13, AED14,000.00 per month

Ability to Commute: