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Abu Dhabi

    Executive Lounge Receptionist - Abu Dhabi, United Arab Emirates - HILTON

    HILTON
    HILTON Abu Dhabi, United Arab Emirates

    3 weeks ago

    Hilton background
    Description

    As Executive Lounge Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advise and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
    • Process accurately check-ins and check-out
    • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
    • Stay current with all hotel services as well as VIP requests and special events
    • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
    • Project a professional manner with an emphasis on hospitality and Guest service
    • Comply with Hotel security, fire regulations and all health and safety legislation
    • Executive tasks as instructed by the Executive Lounge Supervisor or Manager
    • Serve your role and Team in an environmentally-conscience manner
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